Privacy notice
Your information, handled with care
When you send a request or message, we use your details to coordinate availability, respond to questions, and share confirmation information relevant to your experience.
What we collect
Contact details you provide (like name, email, and phone), request information (such as preferred date and traveler count), and any notes you include for planning.
How we use it
To review your request, coordinate next steps, and communicate confirmation or support updates. We also use your notes to consider accessibility and coordination needs.
Email updates
If you check the email updates option, we’ll send relevant notifications about your request and related planning guidance. You can stop updates by contacting support.
Sharing information
We share only what’s necessary to coordinate the experience and respond to your request. We aim to keep information handling limited and purposeful.
Your choices
You can reach out to support with questions about your request details and communication preferences.
Need help?
Contact our support desk
For privacy questions, request adjustments, or communication preferences, send us a message.
Practical tip
Review what you send
If you include accessibility notes, share only what you’re comfortable with—enough for us to coordinate effectively.